Department Manager

Ralph Lauren; City Of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading lifestyle brand is seeking a Department Manager for their Stratford, London location. You'll be responsible for fostering a high-performance team and ensuring an exceptional customer experience. Candidates must be passionate and results-driven with proven leadership experience in fast-paced environments.

Benefits

Competitive benefits package

Exciting career opportunities

Company discounts

Inclusive workplace

Qualifications

• Passionate and results-driven individual.
• Proven experience in team leadership.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Create an inclusive working environment with a customer-centric mindset.
• Drive high performance within the team.
• Manage inventory flow to minimize shrink loss.

Skills

People leadership

Customer-centric mindset

Team management

Excellent communication

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

DEPARTMENT MANAGER - STRATFORD, LONDON

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

Essential Duties & Responsibilities

WHAT YOU'LL DO

• People leadership
• Create an inclusive working environment with a customer-centric mindset
• Through team management and visible presence ensures Ralph Lauren's standards are achieved
• Unlock talent that supports career progression of the team
• Drive high performance culture by holding the team accountable for agreed results
• Commerciality
• Deliver and maintain an elevated customer experience within the store environment
• Implement the Ralph Lauren ways of working and selling culture to maximise sales and profitability
• Develop and monitor key metrics that drive the business plan
• Keep up to date with competitor activity
• Operations
• Manage inventory flow to minimise shrink loss through operational excellence
• Lead floor recovery, ensuring price and size integrity
• Manage and maintain a safe work environment for customers and employees by complying with all company policies and procedures

Experience, Skills & Knowledge

WHO YOU ARE

• Passionate and results driven
• Proven team leadership
• Having previously worked in a fast-paced environment
• Excellent communication skills