Dental Receptionist

NHS; Southampton; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare organization in Southampton is offering a position for a Dental Receptionist. The role involves providing reception and administrative support to a dental team, handling clerical tasks, and ensuring compliance with record-keeping systems. Applicants should have good communication and IT skills, along with relevant qualifications like GCSE English and Maths at level 4/C or above. The salary for this position ranges from £24,937 to £26,598 per year, with potential for flexibility in work hours.

Qualifications

• Proficiency in Outlook, Word, and Excel is essential.
• Experience of working in a busy environment is required.
• Knowledge of dental software is preferred.

Responsibilities

• Provide administrative support for the dental team.
• Handle clerical tasks such as typing, mail handling, and record keeping.
• Order and maintain stock and consumables.
• Take minutes for meetings as necessary.

Skills

Excellent communication skills

IT skills (Outlook, Word, Excel)

Strong interpersonal skills

Organisational skills

Ability to work under pressure

Education

GCSE English and Maths level 4/C or above

Business and Admin NVQ Level 3 equivalent

Job description

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Dental Receptionist

The closing date is 04 January 2026

Are you an enthusiastic, flexible, reliable team player with excellent communication skills?

HIOWH Special Care Dental Service is looking to recruit a Dental Receptionist to work within the Special Care Dental clinic situated at our Pickles Coppice, Millbrook, Southampton.

Our service delivers routine and urgent care to patients, adults and children who are unable to access care in the General Dental Services due to their additional needs. This includes adults and children with a physical, sensory, intellectual, mental, medical, social impairment or disability and individuals with behavioural difficulties or dental anxiety.

You will provide reception and administrative support to the whole dental team, providing an efficient effective service for our special care patients. There will be a need for you to provide cover as and when needed at the other clinics with the possibility for travel over the wider area of Hampshire.

You will be confident, able to work under pressure with the ability to communicate effectively, delivering care with dignity and respect in a kind compassionate manner.

It is important that applicants can demonstrate strong interpersonal, communication skills, excellent IT and organisational skills. Candidates should be proficient with Outlook, Word, Excel, should have competent keyboard skills, and knowledge of a dental software package would be an advantage.

Main duties of the job

• Administrative support for Dental Officer, Dental Therapist and Dental Nurse, ensuring smooth running of clinics and/or dental administration offices. Be responsible for opening and closing of dental clinic premises.
• Provide general clerical support including typing correspondence and clinical letters, mail handling, stock control and photocopying. Maintain appropriate records, registry system (postal), and file correspondence and clinical records, ensuring compliance with the agreed record keeping systems of the Trust, including completion of NHS Dental Forms.
• Order and maintain stock, stationery and consumables.
• File records, clinical correspondence and radiographs.
• Take minutes for meetings as and when required to do so.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

• GCSE English and Maths level 4/C or above, or a good standard of general education
• Business and Admin NVQ Level 3 equivalent

Experience

• Experience of working in a busy environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

£24,937 to £26,598 a yearPlease note for part time hours the salary will be pro rata