Delivery Partner - Quality Assurance

Jersey Electricity Plc; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A utility company in Jersey is seeking a Delivery Partner for Quality Assurance to lead the QA scheme for heating installations. The ideal candidate will have over 10 years of experience in domestic heating installations, particularly with Air Source Heat Pump systems. Responsibilities include compliance audits, training support, and continuous improvement initiatives. Attractive benefits package including subsidized health programs and competitive salary.

Benefits

Free onsite parking

Discounted electricity rates

Subsidized onsite yoga

Active card membership

Qualifications

• Minimum 10 years of experience in domestic heating installations.
• In-depth knowledge of building regulations and heat pump technologies.
• Excellent attention to detail and a methodical approach to quality assurance.

Responsibilities

• Lead the development and implementation of a robust QA framework for heating installations.
• Conduct on-site inspections and remote audits to ensure compliance.
• Provide technical support and mentoring to installation teams.
• Maintain up-to-date knowledge of regulations and CQS standards.

Skills

Experience in domestic heating installations

Knowledge of ASHP systems

Attention to detail

Strong communication skills

Leadership skills

Education

Relevant qualifications in a mechanical discipline

Job description

Description

Delivery Partner - Quality Assurance

Application Deadline: 23 September 2025

Department: Solutions - Business Development

Employment Type: Full Time

Location: Jersey, Channel Islands

Reporting To: Ian Wilson

Overview

Set the Standard-Lead Quality and Compliance for a Greener, Safer Jersey

Are you an experienced heating installer with a passion for quality and a deep understanding of Air Source Heat Pump (ASHP) systems? We\'re looking for a dedicated professional to lead and manage our Quality Assurance Scheme for heating system installations.

As our Quality Assurance Partner, you\'ll play a pivotal role in ensuring that all Heating installations meet the highest standards of safety, efficiency, and customer satisfaction. You\'ll oversee compliance, conduct audits, support installer training, and drive continuous improvement across our installation network.

Key Responsibilities

• Lead the development and implementation of a robust QA framework for heating installations.
• Conduct on-site inspections and remote audits to ensure compliance with industry standards and internal guidelines.
• Provide technical support and mentoring to installation teams.
• Collaborate with product, training, and customer service teams to resolve issues and improve processes.
• Maintain up-to-date knowledge of regulations, CQS standards, and best practices in low-carbon heating.

Skills, Knowledge & Expertise

• 10 years+ experience in domestic heating installations, with a strong focus on ASHP systems.
• In-depth knowledge of building regulations, CQS standards, and heat pump technologies.
• Excellent attention to detail and a methodical approach to quality assurance.
• Strong communication and leadership skills.
• Relevant qualifications in a mechanical discipline would be beneficial

Job Benefits

At Jersey Electricity we provide a complete benefit package to ensure all elements of your wellbeing are supported. Financial benefits include free onsite parking, discounted electricity rates, discount within our Powerhouse shop, competitive above living wage salaries combined with an attractive pension.

Your physical and mental wellbeing are supported with subsidised onsite yoga, subsidised Active card membership, free weekly fruit, and onsite trained Mental Health First Aiders.

We are family-friendly, believe in life work blend and strive to give you everything you need to both love your job, do excellent work, and enjoy your free time with family and friends.