Delivery Network Lead - Community & Courier Excellence

Evri; Bournemouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics company in Bournemouth is seeking a Community Delivery Manager to oversee the smooth running of parcel deliveries. This role involves managing performance metrics, ensuring effective courier engagement, and enhancing customer experience. Ideal candidates should possess proven coaching and problem-solving skills, with a valid UK driving license. This position offers the chance to be part of a growing team committed to inclusivity and diversity in the workplace.

Qualifications

• Experience in coaching, supporting, and motivating teams.
• Able to adapt communication styles to different stakeholders.
• Confidence in problem-solving and creating contingency plans.

Responsibilities

• Ensure smooth operations for the final parcel journey.
• Lead performance across delivery units.
• Enhance the delivery experience for customers.

Skills

Coaching skills

Problem-solving

Effective communication

Negotiation skills

Interpersonal skills

Job description

A logistics company in Bournemouth is seeking a Community Delivery Manager to oversee the smooth running of parcel deliveries. This role involves managing performance metrics, ensuring effective courier engagement, and enhancing customer experience. Ideal candidates should possess proven coaching and problem-solving skills, with a valid UK driving license. This position offers the chance to be part of a growing team committed to inclusivity and diversity in the workplace.