Delish Deli Manager - Wallace Village

Henderson Group; Antrim; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading foodservice provider in Northern Ireland is seeking a Deli Manager for its Delish deli. The role includes managing deli operations, maintaining high standards of hygiene, and leading a dedicated team to deliver excellent customer service. Ideal candidates will have a passion for food, at least one year of relevant experience, and a Level 2 Food Safety qualification. Attractive pay and benefits available.

Benefits

attractive pay

employee assistance programme

staff discount in stores

Qualifications

• Minimum 1 year of experience in a serviced food role.
• At least 6 months of experience leading a team.
• Creative flair with attention to detail.

Responsibilities

• Lead team to deliver brilliant customer service.
• Allocate work duties to team members.
• Maintain cleanliness and hygiene standards.

Skills

passion for food

customer experience

team leadership

Food Safety knowledge

Commercial Awareness

Education

Level 2 qualification in Food Safety

Job description

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Delish Deli Manager

Attractive rate of pay & great benefits.

Full-time position at 42.5 hours per week, working within Monday to Sunday, 5:00am to 6:00pm, with a degree of flexibility required.

EUROSPAR Wallace Village - Thaxton Village, 28 Lady Wallace Road, Lisburn, BT28 3WT

Our Wallace Village store in Lisburn will be a hub of activity, offering convenience, value and excellent customer service to our local community and visitors. The store will have an impressive range of grocery, fresh and frozen produce and includes an amazing deli and specialist butcher. The anticipated store relaunch will be in Winter 2025.

Who are we?

Henderson Group are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024.

We're an Investors in People accredited, family-owned group, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity.

A look into the role

Our Delish delis are a convenient place for our customers to stop for breakfast, lunch or great coffee on the go.
We're looking for a special candidate who will lead our hard-working and friendly team, making it all happen - from preparing delicious food, first class customer service at the deli counter, or maintaining great hygiene standards by keeping the prep and service areas clean. You'll be supported by a team of brilliant people, and there are fantastic career development and progression opportunities.

As Deli Manager you will:

• Listening to and understanding our customers' needs and advising customers about our products and services.
• Provide a first class service to all of our customers.
• Allocate work duties to other members of the Delish Deli team to ensure all duties are covered and to maintain a high quality service at all times.
• Exercise and enforce constant watch over Health & Safety, Security, Discipline and Due Diligence.
• Carry out food safety control checks in all areas to ensure all standards are being maintained and recorded.
• Ensure stock is displayed in the correct position to attract sales, the correct price is displayed and waste recording procedure is being followed.
• Prepare and cook all food in line with company procedure and Health and Safety regulations.
• Ensure a high standard of cleanliness in the Delish Deli Department (front and back) is maintained at all times.
• Be accountable for the enforcement of all legislative demands/standards of fire, health, hygiene and safety and these conditions are strictly adhered to.
• Undertake other duties as required for the role.

Skills for Success

• A passion for food...with a proven track record for delivering a fantastic customer experience in a similar role. You'll have at least 1 years' experience in a serviced food role, and you'll see your role as a profession, helping us to develop Delish Deli as a key destination for food on the go.
• You'll have at least 6 months' experience in leading a team.
• A positive attitude and a love for people...you'll inspire and motivate your team to be the best.
• Creative flair and an eye for detail, ensuring that excellent presentation and standards are maintained.
• Knowledge of Food Safety practices and procedures- you'll have minimum Level 2 qualification in Food Safety.
• Commercial Awareness, and ability to deliver on Key Performance Indicators such as sales, costs and profitability.

Applicants should note that based on the response, the company may increase the shortlisting criteria.

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition - We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First - We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork - We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity - We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.

You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.

Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.

Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

Working Hours

Full-time position at 42.5 hours per week, working within Monday to Sunday, 5:0am to 6:00pm, with a degree of flexibility required. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at Interview.

Completed applications must be submitted online by midnight on Tuesday 2nd December 2025.

*Communication on the progress of your application will be made via email and the career site, therefore please check regularly.

We are an equal opportunities employer.