DDaT (ICT) APPLICATIONS TEAM MANAGER

Networking Women in the Fire Service; Wales; On-site; GBP 40,000 - 55,000; Full time

Job summary

A public service organization in Wales is seeking an experienced Applications Manager to support and manage critical business and data applications. The successful candidate will work closely with stakeholders, coordinate a team, and drive enhancements in system performance and user experience. Candidates should possess a strong blend of organizational and technical skills, with team management experience being essential. Welsh language skills are a plus. This position plays a vital role in the organization's digital transformation efforts.

Qualifications

• Experience in team management and system support.
• Confident in managing in a complex Digital, Data and Technology environment.
• Ability to communicate effectively with both technical and non-technical teams.

Responsibilities

• Support and manage a range of business and data applications.
• Coordinate a small team and work closely with stakeholders and suppliers.
• Enhance system performance and improve user experience through new technologies.

Skills

Organisational capabilities

Technical capabilities

Problem-solving

Effective communication

Team management

Service integration

Welsh language skills

Job description

Please apply by: 05/12/2025 at 12:00, midday

Digital transformation, data and technology all play a central role in how we deliver our services from mobilising crews and accessing risk‑critical information to managing resources and supporting back‑office functions. As we continue to modernise, digital transformation is helping us build smarter, more connected systems that enhance responsiveness, improve decision‑making, and strengthen community safety.

We are now seeking a motivated, experienced, and proactive individual to join our Digital Data and Technology (ICT) Department as an Applications Manager. This key role involves supporting and managing a range of business and data applications that are critical to both operational and corporate functions. The successful candidate will coordinate a small team, work closely with stakeholders and suppliers, and ensure systems are secure, reliable, smarter and fit for purpose. They will contribute to digital transformation by enhancing system performance, enabling integration, and improving user experience through the adoption and optimisation of new technologies.

We are looking for someone with strong organisational and technical capabilities, confident in managing within a complex DDaT environment. The ability to communicate effectively across technical and non‑technical teams, solve problems proactively, and drive continuous improvement is essential. Experience in team management, system support and integration, and delivering technology‑driven change will be key to success in this role. Welsh language skills are desirable but not essential.