Day Coach - Norwood TM

SuperCare Residential; Croydon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A supportive residential care provider in Croydon is seeking a Day Coach to work with young people facing autism and complex needs. You will help create a safe environment, manage challenging behaviours, and support personal care needs. The ideal candidate will be resilient, proactive, and confident in behaviour management. This role offers competitive salary, substantial training, and opportunities for progression.

Benefits

Salary 20% above sector average

36 days of training each year

Fully funded Level 3 Diploma

Private healthcare

Gym stipend

Pension and bonus scheme

Free parking

Progression opportunities

Qualifications

• Resilient and proactive with experience supporting young people with challenging behaviours.
• Confidence in managing difficult situations and behaviours.
• Able to provide personal care and support actively.

Responsibilities

• Support young people with autism, epilepsy, and mental health needs.
• Manage challenging behaviours using Team Teach.
• Encourage routines and purposeful activities.

Skills

Experience working with autism

Confidence in behaviour management

Physically fit and energetic

Resilient and proactive

Professional under pressure

Job description

Every day at this Ofsted "Good" rated SuperCare home brings both challenges and moments of real impact. The young people here are strong, determined, and each live with autism and complex processing needs. Their behaviours can include aggression such as hitting, spitting, hair pulling, or ripping clothes. Some express themselves through very challenging language - from racial abuse to graphic conversations - and others are drawn into online obsessions. Your role as Day Coach is to bring structure, calm, and consistency, helping them feel safe and supported through it all.

What You'll Do

As a Day Coach, you'll be in the middle of their daily lives, helping them feel grounded and safe:

• Support young people with autism, epilepsy, diabetes, and mental health needs.
• Manage challenging behaviours calmly using Team Teach and positive behaviour support.
• Provide personal care sensitively and professionally.
• Encourage daily routines, structure, and purposeful activities.
• Stay professional when faced with difficult conversations or offensive language.
• Keep accurate records and ensure smooth team handovers.

What We're Looking For

We're looking for someone resilient and proactive, who can step into difficult situations with calmness and clarity:

• Experience working with autism, limited communication, and challenging behaviours.
• Confidence in behaviour management and safe interventions.
• Physically fit and energetic to support active young people.
• Resilient, reliable, and proactive.
• Comfortable providing personal care.
• Able to stay professional under pressure.

Benefits Working at SuperCare

We know this is demanding work - so we make sure you're supported and rewarded:

• Salary 20% above the sector average.
• 36 days of training each year, including Team Teach and mental health first aid.
• Fully funded Level 3 Diploma.
• Private healthcare and 24/7 GP access.
• Gym stipend and wellbeing support.
• Pension and bonus scheme.
• Free parking and communal cars.
• Progression into Senior Day Coach and beyond.

Next Steps:

Please apply for this role if you're passionate about supporting young people with learning disabilities and complex needs. If you'd like