Data-Savvy Application Support Engineer

Proactive.IT Appointments; Bedford; Hybrid; GBP 30,000 - 37,000; Full time

Job summary

A leading technical support company in the UK is looking for a dedicated Application Support Specialist. The successful candidate will tackle data-related issues, provide 1st and 2nd line support, and communicate technical concepts to non-technical users. This role offers a salary of up to £37,000 and hybrid working, with opportunities for professional development in data-driven application support. Strong analytical and communication skills are essential for success in this role.

Benefits

Salary up to £37,000

Hybrid flexibility

Supportive technical environment

Qualifications

• Experience in application support or software support.
• Strong analytical skills with data.
• Confident communicator for technical issues.

Responsibilities

• Provide 1st / 2nd line application support.
• Investigate incidents by analyzing data.
• Identify and resolve data-related issues.
• Support customers with data-driven issues.

Skills

Application Support

Problem-solving

Data analysis

Communication

Tools

Excel

Basic SQL

Job description

A leading technical support company in the UK is looking for a dedicated Application Support Specialist. The successful candidate will tackle data-related issues, provide 1st and 2nd line support, and communicate technical concepts to non-technical users. This role offers a salary of up to £37,000 and hybrid working, with opportunities for professional development in data-driven application support. Strong analytical and communication skills are essential for success in this role.