Data Manager / Business Development Support

SRVO; City Of London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A UK-based property consultancy is seeking a Data Manager to enhance CRM systems and support business development. The successful candidate will manage data reporting, assist in marketing efforts, and implement innovative tech solutions. Strong CRM experience and creativity in content production are essential for this role. The position offers hybrid working arrangements and opportunities for professional growth.

Benefits

24 days annual leave

Flexible work opportunities

Financial support for development

Referral bonuses

Discretionary bonus

Qualifications

• Experience in CRM systems with workflow automation knowledge.
• Strong analytical skills with data interpretation experience.
• Creative skill set for engaging marketing content creation.

Responsibilities

• Maintain and enhance the CRM system functionality.
• Prepare reports on financial performance and KPIs.
• Manage website content and social media presence.

Skills

CRM systems expertise

Analytical skills

Creative content production

Organisational skills

Problem-solving

Job description

Location: Hybrid (UK – office & remote)

Working Hours: 37.5 hours per week, 0900 – 1730 Monday - Friday

Closing date: 30/10/2025

About SRVO:

SRVO is a Chartered Surveying and Property Consultancy, providing a full range of surveying, project and consultancy services, along with Risk Assessments throughout the UK. SRVO supports both the commercial and residential sectors, we are proud of our great reputation and the relationships built with our clients over many years.

Our mission is to transform the property landscape with safe and sustainable solutions.

At SRVO, we set up people to succeed, giving them the tools and support that they need to do so. This includes providing our people with a clear path to career development and a broad variety of experience, whilst also providing technology and tools that enable them to flourish.

We recognise the individual capabilities and contributions of all our people as we do this, in a supportive environment where wellbeing is prioritised.

We foster an ambitious environment, where people strive to improve and be challenged whilst also enjoying the work that they do. We are open and clear regarding reward and seek to deliver a leading approach that recognises great people.

SRVO are an Odevo Group Company.

Benefits:

• 24 days annual leave for work-life balance.
• Hybrid and flexible work opportunities.
• Financial support for personal development.
• Opportunities for career growth.
• Employee Referral Scheme for potential bonuses.
• Discretionary Bonus.

Job Description:

We’re looking for a proactive and detail-oriented Data Manager to join our team. This is a varied role that combines data management, CRM development, and business development support to help drive business growth and operational efficiency.

You’ll play a key role in optimising our CRM system, producing insightful reports for senior management, and supporting our marketing efforts across social media, the company website, and branded content creation. Working closely with the Marketing Lead, Business Operations Manager, and wider team, you’ll also help identify and implement innovative tech solutions to streamline processes and improve productivity.

This is an excellent opportunity for someone with both technical and creative skills who thrives in a collaborative environment and wants to make a real impact in a growing business.

Key Responsibilities:

CRM & Data Management

• Maintain, develop, and enhance the CRM system to improve functionality, lead generation, and marketing capabilities.
• Implement workflow automations, logic rules, integrations, and (where applicable) C# coding.
• Collaborate with our CRM provider to unlock new features and innovations.
• Ensure CRM compliance in partnership with the Business Operations Manager.

Data & Reporting

• Prepare regular reports on financial performance, pipelines, productivity, and KPIs.
• Extract and present data to support lead generation and business development activities and strategy.
• Support annual budgeting and target-setting with accurate data analysis.
• Produce clear, insightful content for monthly Board reports.

Marketing & Communications

• Website management: update content, publish case studies and articles, and coordinate with external design partners.
• Social media: manage and grow our Linked In presence, track performance, and maintain a content schedule.
• Content creation: source stories, write articles, case studies, and interviews; design visuals using Canva; and contribute to campaign ideas.
• Business development support: create tailored marketing materials, presentations, and bios for client pitches and events.
• Events: Assist in planning and coordinating company events.

Tech & Innovation

• Research and recommend new technologies to improve team efficiency.
• Provide cost-benefit analysis and implementation plans for potential solutions (e.g., automation tools, AI applications, marketing integrations).
• Manage any new systems or solutions adopted by the business.

Collaboration & Support

• Work closely with the Business Operations Manager to streamline processes and support Surveyors / Assessors.
• Provide ad-hoc reporting and project support to the management team.
• Maintain and update the company’s SharePoint intranet with policies, templates, training materials, and news.

Key Skills:

• Technically confident, with experience in CRM systems (knowledge of workflow automations and C# is essential).
• Analytical and comfortable working with data, turning numbers into meaningful insights.
• Creative and skilled at producing engaging marketing content.
• Organised, adaptable, and able to manage multiple projects simultaneously.
• A team player who enjoys problem solving and driving improvements.

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.