Data Insight Analyst - Hybrid DMEX & CX Impact

Thames Water Utilities Limited; Reading; Hybrid; GBP 36,000 - 43,000; Full time

Job summary

A leading water services provider in the UK is seeking a DS Insight Analyst to analyze customer data and support improvement initiatives. The role involves collaboration with stakeholders and providing essential insights to drive performance. With a competitive salary up to £43,000 and excellent benefits, this hybrid position offers a chance to make a meaningful impact on millions of customers' lives.

Benefits

Competitive salary

26 days holiday increasing to 30

Generous Pension Scheme

Health and wellbeing benefits

Qualifications

• Proven data analysis and insight experience.
• Strong collaboration, relationship building and stakeholder management skills.
• Creation of CX and insight reports and data files.

Responsibilities

• Provide relevant and effective data analysis and interpretation.
• Identify and highlight trends and patterns.
• Communicate findings to key stakeholders.
• Monitor trends in the wider water industry.

Skills

Data analysis

Stakeholder management

Collaboration

Job description

A leading water services provider in the UK is seeking a DS Insight Analyst to analyze customer data and support improvement initiatives. The role involves collaboration with stakeholders and providing essential insights to drive performance. With a competitive salary up to £43,000 and excellent benefits, this hybrid position offers a chance to make a meaningful impact on millions of customers' lives.