Data Architect/Engineer

Citizens Advice Manchester; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A charitable advisory service in Manchester is seeking a Data Architect/Engineer to define and manage the data function. This pivotal role involves designing systems, data analysis, and creating insights to enhance service delivery. The successful candidate will enjoy a supportive culture in a mission-driven charity, with a competitive remuneration package. This role is essential for using data to improve outcomes for clients, and interested candidates should refer to the Job Pack on the website for application details.

Benefits

Supportive culture

Competitive remuneration package

Job security in a public service role

Qualifications

• Experience leading strategic data initiatives in an organizational context.
• Proficiency in building data warehouses and frameworks.
• Strong ability to convert complex data into actionable insights.

Responsibilities

• Shape performance and quality metrics for operations.
• Build and maintain a central data warehouse and reporting framework.
• Support team members in using data effectively.

Skills

Data lifecycle management

Data analysis

Reporting and visualization

Data governance

Education

Relevant degree or equivalent experience

Tools

Data warehousing technologies

Data visualization tools

Job description

Overview

Citizens Advice Manchester is a charity which provides free, independent, confidential and impartial advice. We’re a modern, innovative and progressive advice service that employs around 220 people and is one of the largest and most diversely funded Local Citizens Advice within the network. Last year our turnover was in excess of £8m! We have an exciting opportunity for you to join our Digital Team.

Our service supports people facing some of life’s most difficult challenges. Every day, our people help individuals and families find a way forward - and high-quality data plays a vital role in making sure we reach the people who need us most, improve our services and demonstrate our impact. We are looking for a Data Architect/Engineer to lead how we collect, manage, analyse and use data across the organisation. This is a rare opportunity to design and build a data function from the ground up in a values-driven charity, where your work will directly support better outcomes for clients.

This is a hands-on, strategic role suited to someone who enjoys working across the full data lifecycle - from systems design and data engineering through to insight, reporting and influencing senior decision-makers. Working closely with the Chief Technology Officer, Leadership Team and Operational Managers, you will ensure our data is accurate, meaningful and used effectively to improve frontline services, strengthen research and campaigns, and meet regulatory requirements.

You’ll play a key role in:

• Shaping how we measure performance and quality
• Building a central data warehouse and reporting framework
• Turning complex data into clear, actionable insight
• Supporting colleagues to feel confident using data in their work

In this role you will lead on strategic data leadership, data warehouse & systems development, data collection, analysis & insight, reporting & visualisation and data quality & governance.

What we offer

We value all our people and can offer a supportive culture within a charity setting that is committed to social justice. The above role attracts a rewarding remuneration package with excellent terms - please see full Job Pack (downloadable from our website) for full information.

How to apply

Interested in applying?

Head to our website where you can download a full Job Pack, submit your CV and begin the application process: https://100hires.com/j/6YaR5yK

Closing Date: 10am on Wednesday 23 February 2026

Interviews: Tuesday 10 March 2026