Damp and Mould Technical Support Officer

Daniel Owen Ltd; Essex; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A housing support company is seeking a Damp and Mould Technical Support Officer in Essex. This position involves delivering a proactive support service for damp and mould issues within the housing portfolio, including managing responsive repairs and collaborating closely with surveyors. The role offers hybrid working, with three days in the office and two from home. Strong communication skills and experience in housing maintenance are essential for success in this position.

Qualifications

• Experience in supporting housing maintenance related to damp and mould.
• Strong communication skills for effective collaboration with stakeholders.
• Ability to manage inbox queries and coordinate schedules.

Responsibilities

• Deliver proactive support to internal and external stakeholders.
• Assist in identifying, assessing, and resolving damp and mould issues.
• Coordinate team schedules and handle queries related to responsive repairs.

Job description

Damp and Mould Technical Support Officer
Temp on going
Based in East London
23.50 PER HOUR

Hybrid working 3 days in the office, 2 days from home

To deliver a proactive and resident-centred support service including both internal and external stakeholders within the organisation.

The Damp & Mould Technical Officer is responsible for supporting the identification, assessment, and resolution of damp and mould issues within the housing portfolio This role is based in the Damp & Mould Team and focuses on providing support for responsive repairs, efficient management of the responsive damp & mould inbox queries, coordinating team schedules, and serving as the primary contact point to support the efforts of the Damp & Mould team who are usually conducting site visits.

This role will primarily be office based, providing crucial support to enhance the operational efficiency overall of the Repairs Partnering team. Close collaboration with the surveyors will be essential, requiring effective communication and coordination.