Damp and Mould Operative

Places for People; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading social enterprise is seeking a dedicated individual to manage damp and mould cases in Manchester. This role involves direct service delivery, offering hands-on treatment and working closely with customers to provide support and advice. The ideal candidate will be technically skilled in addressing damp and mould issues and capable of managing workloads in a dynamic environment. The position comes with a competitive salary, extensive benefits, and opportunities for professional growth.

Benefits

Competitive salary with yearly reviews

Pension with matched contributions

Up to 35 days annual leave

Cashback plan for healthcare costs

Bonus scheme

Training and development

Discounts from shops and services

Qualifications

• Proven experience in the treatment and prevention of damp and mould.
• Ability to thrive in a fast-paced environment and prioritize workloads.
• Demonstrated empathy and customer service skills.

Responsibilities

• Deliver hands-on treatment and removal of mould.
• Provide advice and support to customers regarding damp and mould.
• Ensure regulatory compliance during service delivery.

Skills

Technical competence in damp and mould treatment

Proficiency in Microsoft products

Excellent communication skills

Driving licence

Tools

Salesforce

Job description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

So, what are you waiting for? Join a community that cares about you!

More about yourrole

This role relates to the operational delivery of services related to damp and mould cases and includes the hands‑on treatment and removal of mould, ensuring regulatory compliance, and enhancing service delivery to meet customer needs effectively. Much more than a focus on the hazard removal element itself, you'll be working with our customers offering helpful advice and support to understand causation and work on longer term mitigation of the occurrence of damp & mould. Taking an empathetic, flexible, case by case approach you will take into account both the severity of the issue being reported and any Customer (relevant) vulnerabilities.

At Places for People, we prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position.

For more information, please download our job profile available on our website.

Essential Criteria

• Due to the patch you are covering you will need to reside in the Manchester postcode.
• You must possess a valid driving licence.

More about you

The post holder must be technically competent, demonstrate appropriate skills and experience in the treatment, causation, prevention, and removal of damp and mould, including associated repairs. The role requires the ability to thrive in a fast‑paced, complex, and dynamic team environment, effectively prioritising workloads and managing competing demands. Proficiency in Microsoft products and business systems, including Salesforce.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Pension with matched contributions up to 7%
• Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave
• Cashback plan for healthcare costs – up to £500 saving per year
• A bonus scheme for all colleagues at 2%
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more.

What`s next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team [e-mail].

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team [e-mail].

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre‑employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.