Cycle Technician

Halfords; Penzance; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in Penzance is seeking a Cycle Technician to provide high-quality service and repair across various cycles. The ideal candidate will have experience in cycle service and repair, excellent customer service skills, and the ability to work on a rota basis, including weekends. This part-time role offers a competitive hourly wage and various employee benefits including store discounts and a supportive work environment.

Benefits

Store discount, 25% off most products

Employee discount on garage bills

Discount on Halfords Breakdown Cover

Discounts on groceries, shopping, and more

Employee wellness programme

Trade Price Bike Scheme

Life insurance

Uniform

Sharesave scheme option

Cycle to Work scheme

Wagestream

Health Cash Plan

Qualifications

• Experience of service, building and repair across a range of cycles.
• Experience of delivering great customer service, ideally in a retail or cycle services environment.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Deliver market-leading standards of cycle service and repair across a range of cycles.
• Provide practical, high-quality customer service and help customers find and maintain their dream bike.
• Work to the highest quality standards with a focus on practical problem solving, speed, and efficiency.

Skills

Cycle service and repair

Customer service

Team collaboration

Sales target achievement

Job description

Cycle Technician

Job no: 560077

Work type: Part time, 20 hours per week

Site: Penzance

Categories: Retail Colleagues

Location: Cornwall

Salary: £10.40 - £12.61 per hour

Business Area: Retail

Responsibilities

• Deliver market-leading standards of cycle service and repair across a range of cycles, including kids, adult, premium, performance and electric cycles.
• Carry out most of the service and repair work yourself and help develop other team members.
• Provide practical, high-quality customer service and help customers find and maintain their dream bike.
• Work to the highest quality standards with a focus on practical problem solving, speed, and efficiency.
• ideally bring experience from a retail or cycle services environment, or transferable practical skills and customer service experience.

Qualifications

• Experience of service, building and repair across a range of cycles
• Experience of delivering great customer service, ideally in a retail or cycle services environment
• Experience of sharing expertise with others
• Experience of working with—and achieving—sales targets
• Availability to work on a rota basis, including weekends

We invest heavily in training to develop colleagues’ skills and support career progression within Retail or elsewhere in the Group.

We’re in an exciting chapter—rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Benefits

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
• Life insurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream - access up to 30% of your pay as you earn it and save automatically from your salary
• Health Cash Plan - claim cash back towards healthcare costs

Not sure you meet all the criteria? We'd encourage you to apply anyway. At Halfords we are committed to creating an inclusive workplace for our colleagues and are an equal opportunities employer welcoming applications from all backgrounds.