Cyber Sales Manager

Claranet; Leeds; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading technology company in Leeds seeks a Sales Manager to drive growth through account management and customer satisfaction. This role requires strong leadership and sales experience in the technology sector. You'll develop strategies to enhance account value and ensure excellent service. Join a supportive environment focused on personal growth and well-being.

Benefits

Pension Scheme

Comprehensive Healthcare Coverage

Discounted Gym Memberships

Personalised Wellbeing Support

Enhanced Annual Leave

Continuous Learning & Development

Qualifications

• Experience in cyber or technology sales management.
• Proven success in complex sales cycles.
• Strong relationship management skills.

Responsibilities

• Lead a team to grow customer accounts through cross-sell and up-sell.
• Deliver high standards of customer satisfaction.
• Balance management and coaching of a team.

Skills

Flexible and creative

Ability to adapt quickly

Self-motivated

Ability to manage conflict

Job description

The Role

A key priority for the team is to organically grow our existing customer account base via cross sell and up sell as well as continuing to acquire new business customers. You will lead the team to increase the average spend per account, whilst also delivering the highest of standards of customer service satisfaction. This is a fantastic opportunity for a candidate who has experience in a cyber or technology sales management role, who is looking to expand their skillset, and be supported in developing a successful career. The successful candidate will need to balance the management, coaching and development of a team whilst balancing pipeline, forecasting, deal coaching and stepping into opportunities where needed to get things across the line.

Key Responsibilities

• You will be widely recognised as an authority within the organisation and by external peers for your extensive knowledge and experience in customer success and account management
• Demonstrable success in managing complex sales cycles, including selling sophisticated solutions and engaging with multiple stakeholders across diverse sectors
• Proven success in driving revenue growth through effective cross-sell and up-sell strategies. Your experience will include developing and executing plans that increase account value and customer satisfaction
• Strong relationship management skills with a track record of delivering excellent customer experiences. You will have a deep understanding of client needs and the ability to foster long-term partnerships
• Extensive knowledge of relevant market trends and the ability to stay current with the latest industry developments. This includes understanding competitive landscapes and emerging technologies to provide informed advice to customers
• You will have experience in managing staff through various internal processes

Skills and Attributes

• Flexible and creative to take considered risks
• Learn and adapt quickly to changing situations
• Self-motivated and able to work under pressure
• Ability to travel to different sites and locations on an occasional basis
• Manages conflict and challenges in an open and constructive manner

Benefits

At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes:

• Pension Scheme: Employer-matched contributions to help you plan for the future.
• Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing.
• Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms.
• Personalised Wellbeing Support: App-based resources and services available 24/7
• Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday.
• Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career.

What makes us unique is Team Claranet, our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee.

We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry.

About Claranet

Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.

Equal Opportunities Statement

Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process.

Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you!

To view full job description please visit our careers page