Cyber Resilience Lead

Barclays Bank PLC; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial institution in the UK is looking for a Cyber Resilience Lead in Manchester. This role focuses on enhancing cyber recovery and resilience measures across the organization while managing critical IT services and fostering relationships with global teams. The ideal candidate will have expertise in cloud recovery tools, incident management, and a strong foundation in data and technology strategies. Join us to play a vital role in safeguarding the bank's technology infrastructure and operational integrity.

Qualifications

• Comprehensive awareness of recovery tools and processes.
• Experience with Data Centre Recovery (DCR) exercises.
• Ability to develop detailed reports on service performance.

Responsibilities

• Manage service requests, incidents, and problems.
• Analyze service delivery processes and implement improvements.
• Develop stakeholder relationships for effective communication.

Skills

Cloud-based recovery tools understanding

On-prem physical systems knowledge

Ability to estimate testing duration

Incident management experience

Building relationships across teams

Tools

Rubrik

SAN/NAS

Databases

Job description

Join us as a Cyber Resilience Lead, to help strengthen our organization’s ability to recover from cyber incidents and maintain operational resilience across critical systems. You will be part of a collaborative team dedicated to protecting technology infrastructure and applications through effective recovery testing and planning.

You will take a key role in designing and implementing cyber recovery tests, supporting large-scale Data Centre Recovery (DCR) exercises, and enhancing cyber resilience across global teams. Working closely with our stakeholders, you will help ensure readiness for advanced recovery scenarios and foster positive relationships to achieve successful outcomes.

To be successful as a Cyber Resilience Lead, you should have experience with:

• Comprehensive awareness and practical understanding of cloud-based recovery tools and processes, including Rubrik onboarding and recovery steps.
• Broad understanding of the range of applications and infrastructure within the test scope, including on‑prem physical systems (Windows or Linux), virtual and cloud environments, storage solutions such as SAN / NAS, databases, and network components
• Ability to estimate cyber recovery testing duration and complexity, including test case volumes, scenarios, and prioritization.

Some other highly valued skills may include:

• Experience in supporting the planning and execution of medium and large-scale Data Centre Recovery (DCR) exercises and Cyber Resilience Recovery Testing Events.
• Ability to build and maintain effective relationships across global teams.
• Solid understanding of risk oversight, change and transformation, and strategic thinking.

You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based in Knutsford.

Purpose of the role

To execute the seamless delivery of IT services while maintaining a robust and secure control environment, utilising expertise, control knowledge and leadership skills to safeguard sensitive data, mitigate operational risks and support the bank’s technology systems.

Accountabilities

• Execution of support services across Operations and Technology (O&T) production functions, including incident management triage, management and escalation, event management, change management and batch processing management.
• Management and resolution of service requests, incidents and problems prioritized by severity to avoid disrupting the bank’s IT services.
• Analysis and improvement of service delivery processes to identify blockers, implement automation solutions to streamline workflows and ensure processes align to relevant regulatory requirements, through the utilisation of new and existing technologies and collaboration with various stakeholders.
• Development of detailed reports on service performance and trends and communication of key findings to relevant stakeholders to support decision making and promote a culture of security awareness.
• Development and maintenance of stakeholder relationships, including business units, technology teams, control functions and service providers, to align service delivery processes and effective communication.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions and business divisions.
• Lead a team performing complex tasks, using well‑developed professional knowledge and skills to deliver work that impacts the whole business function. Set objectives, coach employees in pursuit of those objectives, appraise performance relative to objectives and determine reward outcomes.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver consistently excellent results. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/or projects, using a combination of cross‑functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and develop new policies and procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, requiring an understanding of how areas coordinate and contribute to the achievement of organisational objectives.
• Collaborate with other areas of work and business‑aligned support areas to stay current with business activity and strategy.
• Engage in complex analysis of data from multiple sources such as procedures and practices to solve problems creatively and effectively.
• Communicate complex information. Complex information may include sensitive data or information difficult to convey due to its content or audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass that helps us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.