Customer Team Leader

The Co-operative Group; Collingham; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail company is seeking a part-time Customer Team Leader in Collingham. You will coach and supervise team members, ensure excellent customer service, and perform various store tasks such as re-stocking and cleaning. The role involves varied shifts, including mornings and evenings, with great benefits like 36 days holiday and a 30% discount on products.

Benefits

36 days holiday

Pension scheme with up to 10% contribution

Access to virtual healthcare services

30% discount on all Co-op products

Qualifications

• Must be aged 18 or over to authorize age-related sales.
• Dedicated to helping customers and leading a team.
• Ability to handle varied shifts including early mornings and late evenings.

Responsibilities

• Lead the store team and coach Customer Team Members.
• Deliver great customer service.
• Perform tasks like re-stocking shelves and cleaning up.

Skills

Customer service skills

Team leadership

Ability to work varied shifts

Job description

Overview

Customer Team Leader

Location: 21-23 Main Street, West Linton, EH46 7EE

Pay: £13.99 per hour

Contract: 28 hours per week + regular overtime, permanent, part time

Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. This role involves working in our in-store bakery

Full, paid training provided

You can now apply for this role using your mobile device (no CV needed!)

You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.

We’re looking for Customer Team Leaders to join our team at Co-op.

When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.