Customer Support & Tech Admin Specialist

Brook Street; Tonbridge and Malling; On-site; GBP 26,000 - 28,000; Full time

Job summary

A local progressive business in Tonbridge is looking for candidates with strong customer service experience and an interest in technical support. You will engage with suppliers, assist customers with queries and technical issues, and manage stock orders. This role offers a salary of £26,000-£28,000 per annum with opportunities for career progression and benefits including 25 days of holiday plus bank holidays.

Benefits

25 days holiday

8 bank holidays

Qualifications

• Customer service experience required.
• Interest in technical support is preferred.

Responsibilities

• Speak with suppliers to resolve customer queries.
• Assist customers with technical issues regarding their products.
• Order products directly with suppliers.
• Raise invoices.
• Update the internal CRM system and accounts programme.
• Process customer and internal stock order requests.
• Reply to customer queries within the support desk.

Skills

Strong customer service experience

Interest in technical support

Job description

A local progressive business in Tonbridge is looking for candidates with strong customer service experience and an interest in technical support. You will engage with suppliers, assist customers with queries and technical issues, and manage stock orders. This role offers a salary of £26,000-£28,000 per annum with opportunities for career progression and benefits including 25 days of holiday plus bank holidays.