Customer Support Specialist - Hybrid Career Growth

Lloyds Banking Group; England; On-site; GBP 20,000 - 21,000; Part time

Job summary

A leading banking institution in England is seeking a Customer Support representative for their Waterlooville and Cosham branches. This part-time role requires a people-oriented individual passionate about providing excellent service. The position offers a clear career progression through skill development. The successful candidate will help customers in a face-to-face environment while having opportunities to explore various career paths within the organization. Remuneration starts at £20,000 with potential increases based on skill enhancement.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Private medical benefit with BUPA

Share schemes

22 days holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• No previous financial services experience required.
• Ability to quickly build relationships to give customers a fantastic experience.
• Passion for showing empathy and integrity in customer service.

Responsibilities

• Provide face-to-face support in branches.
• Learn and grow within the organization.
• Work towards career opportunities in various fields.

Skills

People-oriented

Relationship building

Empathy

Integrity

Team collaboration

Job description

A leading banking institution in England is seeking a Customer Support representative for their Waterlooville and Cosham branches. This part-time role requires a people-oriented individual passionate about providing excellent service. The position offers a clear career progression through skill development. The successful candidate will help customers in a face-to-face environment while having opportunities to explore various career paths within the organization. Remuneration starts at £20,000 with potential increases based on skill enhancement.