Customer Success Lead - Transportation | Onsite UK

Flip; Sheffield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic technology company in Sheffield is seeking a Customer Success Manager for its Transportation vertical. You will be responsible for leading product implementations, maintaining deep customer relationships, and ensuring customer success. Ideal candidates are driven, able to thrive in a fast-paced environment, and possess experience in transportation customer experience. The role offers comprehensive healthcare benefits and unlimited vacation, promoting an inclusive and supportive work culture.

Benefits

Unlimited vacation

Comprehensive healthcare

Mandatory half week off in July

Qualifications

• Experience in customer success, especially within a transportation context.
• Ability to build and maintain long-term customer relationships.
• Strong communication skills over various platforms.

Responsibilities

• Lead product implementations for new customers.
• Ensure customers achieve their goals quickly.
• Identify improvements and opportunities in customer experience.

Skills

Customer relationship management

Problem-solving skills

Communication

Understanding of Transportation

Job description

A dynamic technology company in Sheffield is seeking a Customer Success Manager for its Transportation vertical. You will be responsible for leading product implementations, maintaining deep customer relationships, and ensuring customer success. Ideal candidates are driven, able to thrive in a fast-paced environment, and possess experience in transportation customer experience. The role offers comprehensive healthcare benefits and unlimited vacation, promoting an inclusive and supportive work culture.