Customer Success & Growth Manager (Hybrid)

Red Door Recruitment; Hemel Hempstead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading consultancy-based business is seeking an enthusiastic Customer Success Account Manager to join their team in Hemel Hempstead. The role involves developing sales strategies, onboarding new customers, and managing existing accounts. Candidates must have strong communication skills and a keen interest in technology. This position offers a salary of up to £30k, along with flexible work-from-home options and numerous employee benefits.

Benefits

Salary up to £30k

26 days holiday increasing to 29

Bonus scheme

Excellent training and support

Relaxed dress code

Free parking

Annual company event

Qualifications

• Experience in customer service or sales is essential.
• Strong verbal and written communication skills required.
• Tech-savvy with an interest in software products.

Responsibilities

• Develop proactive sales strategies and customer engagement campaigns.
• Onboard new customers and provide ongoing support.
• Manage a base of customers to ensure contract renewals.

Skills

Customer Service

Sales

Communication skills

Technical understanding

Interpersonal skills

Tools

Pipedrive

Xero

Freshdesk

ClickUp

Job description

A leading consultancy-based business is seeking an enthusiastic Customer Success Account Manager to join their team in Hemel Hempstead. The role involves developing sales strategies, onboarding new customers, and managing existing accounts. Candidates must have strong communication skills and a keen interest in technology. This position offers a salary of up to £30k, along with flexible work-from-home options and numerous employee benefits.