Customer Services Lead – Asset Finance (Hybrid, London)

CBC Recruitment Solutions; City Of London; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

A leading asset finance company in London is seeking an experienced Customer Services Manager to enhance their customer service offering. This hybrid working role involves leading a team, overseeing inquiries and processes, and driving improvements in customer engagement. The successful candidate will enjoy a salary up to £50,000, plus bonuses and benefits. Interested applicants should submit their CV to a specified contact.

Qualifications

• Proven experience as a Customer Services Manager in a related field.
• Strong leadership skills and ability to inspire a team.
• Excellent problem-solving and interpersonal skills.

Responsibilities

• Lead and inspire your team to become company brand ambassadors.
• Respond promptly to customer enquiries for a positive outcome.
• Oversee all in-life processes including settlement requests.

Job description

A leading asset finance company in London is seeking an experienced Customer Services Manager to enhance their customer service offering. This hybrid working role involves leading a team, overseeing inquiries and processes, and driving improvements in customer engagement. The successful candidate will enjoy a salary up to £50,000, plus bonuses and benefits. Interested applicants should submit their CV to a specified contact.