Customer Service Temp

Antal International Network; London Borough of Harrow; On-site; Confidential; Full time

Job summary

A leading recruitment agency is seeking a temporary Customer Service Assistant to provide holiday cover in Harrow. This office-based role requires handling customer enquiries, updating records, and ensuring excellent service. Ideal candidates have prior customer service experience, strong IT skills, and good communication. Training on the system will be given on the first day.

Qualifications

• Previous office-based customer service experience required.
• Confident with IT systems and quick to learn new software.
• Strong communication and organizational skills.
• Reliable and available for the full duration.

Responsibilities

• Handling customer enquiries via phone and email.
• Updating and maintaining customer records.
• Providing general administrative support.
• Ensuring excellent customer service at all times.

Skills

Customer service experience

Confidence with IT systems

Strong communication skills

Organizational skills

Job description

Overview

Temporary Customer Service Cover – Office-based in Harrow, 9:00am – 5:00pm. We are looking for a temporary Customer Service Assistant to provide holiday cover within a busy office environment.

Role details

• Office-based position
• Hours: 9:00 – 5:00 (Monday – Friday)
• Training on the system will be provided on the first day

Duties

• Handling customer enquiries via phone and email, directly them to the correct dept
• Updating and maintaining customer records
• Providing general administrative support
• Ensuring excellent customer service at all times

Requirements

• Previous office based customer service experience required
• Confident with IT systems and quick to learn new software
• Strong communication and organisational skills
• Reliable and available for the full duration