Customer Service & Supply Chain Coordinator

Hispanic Alliance for Career Enhancement; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global spirits company is seeking a Customer Service Coordinator in Glasgow. This role involves acting as a primary contact for customers, managing relationships, and providing outstanding service. Candidates should have at least three years of experience in customer service, proficiency in SAP and Salesforce, and excellent communication skills. The company promotes a diverse and inclusive environment, offering potential relocation support for successful applicants.

Qualifications

• Minimum of three years' experience in a Customer Service role.
• Knowledge of market documentation requirements.
• Excellent communication skills necessary.

Responsibilities

• Act as key point of contact for internal and external customers.
• Manage relationships with customers and resolve issues.
• Control and manage customer complaints.

Skills

Customer service

Relationship management

PC literate

Team player

Problem-solving

Tools

SAP

Salesforce

Job description

A global spirits company is seeking a Customer Service Coordinator in Glasgow. This role involves acting as a primary contact for customers, managing relationships, and providing outstanding service. Candidates should have at least three years of experience in customer service, proficiency in SAP and Salesforce, and excellent communication skills. The company promotes a diverse and inclusive environment, offering potential relocation support for successful applicants.