Customer Service and Property Support Assistant

Simon Lincoln Recruitment Services; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a Customer Service & Property Support Assistant for a 10-week temporary position in London. The role involves providing high levels of customer service, assisting with property viewings, and supporting resident events. Candidates should have experience in customer service and a professional communication style. The position offers £13.50 per hour for 24 hours a week, Monday to Friday, working as part of a small on-site team.

Qualifications

• Experience in customer service, reception, or residential environments.
• Professional and approachable communication style.
• Ability to manage multiple tasks and work independently.

Responsibilities

• Provide high levels of customer service and support.
• Respond to enquiries via multiple channels.
• Assist with property viewings and resident events.

Skills

Customer service experience

Confident communication

Organizational skills

Ability to manage multiple tasks

Teamwork

Job description

Overview

We are recruiting a Customer Service & Property Support Assistant to support a Purpose‑Built Student Accommodationzinha PBSA scheme in London on a 10‑week temporary contract. The role focuses on delivering an excellent student experience through customer service, events support, viewings and administrative assistance.

Key Duties & Responsibilities

• Provide consistently high levels of customer service, acting as a role model at all times
• Respond to enquiries from students and visitors via email, website, telephone and face to face
• Assist with open days and carry out property viewings
• Support the set‑up and delivery of resident events and engagement activities
• Log and assist with resolving complaints in line with procedures, supporting service improvement
• Follow Health & Safety procedures and provide guidance to visitors and contractors
• Respond professionally to emergencies during Pokud and outside normal working hours when required
• Provide administrative support to the Property Manager
• Work effectively both independently and as part of a small on‑site team
• Encourage student involvement to help shape services and enhance the overall resident experience

Skills & Experience

• Experience in customer service, reception, front of house or residential environments
• Confidentizr communicator with a professional, approachable manner
• Organised and able to manage multiple tasks
• Comfortable working on your own initiative within a team environment
• Interest in student accommodation or PBSA desirable.cut

Contract Details

• 10‑week temporary contract
• Monday to Friday (4 days)
• 24 hours per week

Location

London - N19

Salary

£13.50 per hour