Customer Service & Orders Coordinator

Prince Personnel Limited; Betton Strange; On-site; GBP 27,000 - 30,000; Full time

Job summary

A well-established organization in Shrewsbury is seeking a Customer Service Administrator to ensure smooth operations from enquiry to order fulfilment. The role involves managing customer communications, processing orders, and coordinating with various teams. Ideal candidates will have strong customer service experience and excellent attention to detail, and will thrive in a fast-paced environment.

Qualifications

• Proven experience in customer service, order processing, or sales administration.
• Excellent attention to detail and accuracy in data entry and record keeping.
• Strong communication skills, both written and verbal.

Responsibilities

• Serve as the first point of contact for customer enquiries.
• Accurately process repeat and bespoke customer orders.
• Monitor shared inboxes for timely responses.

Skills

Customer service experience

Attention to detail

Strong communication skills

Multi-tasking ability

Proficiency in Microsoft Office

Team collaboration

Job description

A well-established organization in Shrewsbury is seeking a Customer Service Administrator to ensure smooth operations from enquiry to order fulfilment. The role involves managing customer communications, processing orders, and coordinating with various teams. Ideal candidates will have strong customer service experience and excellent attention to detail, and will thrive in a fast-paced environment.