Customer Service & Order Fulfilment Assistant

JobStart Scheme; Belfast; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local distribution company in Belfast is seeking candidates for a customer service role focused on managing customer orders and providing superior service. Responsibilities include processing orders and handling inquiries. The position offers up to 25 hours weekly with flexible options and competitive hourly rates ranging from £7.55 to £12.21 based on age and experience. This is a temporary position open to eligible candidates.

Qualifications

• Experience in customer service roles preferred.
• Strong communication skills for handling inquiries.
• Ability to work accurately and efficiently under pressure.

Responsibilities

• Processing customer orders accurately and efficiently.
• Packing and preparing orders for shipment.
• Handling customer inquiries and resolving basic issues.
• Tracking stock levels and notifying management of low inventory.
• Assisting with returns and exchanges according to company policies.

Skills

Order Processing & Management

Inventory Management

Packaging & Logistics

Job description

THE EMPLOYER IS: DDCTD APPAREL LTDThis role involves managing customer orders and providing excellent customer service, helping to ensure a smooth and positive experience for DDCTD customers.

Responsibilities

• Processing customer orders accurately and efficiently using our e-commerce platform.
• Packing and preparing orders for shipment.
• Handling customer inquiries via email or phone and resolving basic issues.
• Keeping track of stock levels and notifying management of low inventory.
• Assisting with returns and exchanges following company policies.

Skills and Qualifications

• Order Processing & Management.
• Inventory Management.
• Packaging & Logistics.

Further Information

The Employer is: DDCTD APPAREL LTDJobStart Opportunity - Working Hours InformationStandard Hours: up to 25 hours per week.Flexible/Reduced Hours: May be available upon approval by a Work Coach.Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Vacancy ID 1740408 Job Sector Transport, Distribution and Warehousing,Customer Service and Call Centre Area Belfast Location Belfast Salary 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour No. vacancies 1 Contract Type Temporary Weekly hours 25 Published date 17/10/2025 Closing date 14/11/2025 Worktime To be confirmed

Area: Derry or Londonderry
Closing date: 06 Nov 2025

Area: All of Northern Ireland
Closing date: 07 Nov 2025