Customer Service & Logistics Support Specialist

Pertemps Kettering; England; On-site; GBP 35,000; Full time

Job summary

A customer service firm in Corby is seeking a Sales Administrator to manage customer inquiries and ensure high levels of satisfaction. The ideal candidate will possess excellent communication skills and prior customer service experience, responding to queries via phone and email while maintaining accurate records. Responsibilities include resolving transport-related issues and collaborating with other departments. A positive attitude and problem-solving capabilities are essential. This full-time position offers a salary of £35,000 annually.

Qualifications

• Prior experience in a customer service role is highly desirable.
• Strong problem-solving abilities and a calm, patient demeanour.
• Ability to multitask and manage time effectively in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via phone and email.
• Resolve transport-related queries including tracking shipments.
• Maintain accurate records of all customer interactions.

Skills

Excellent communication skills

Problem-solving abilities

Ability to multitask

Positive attitude

Tools

CRM software

Job description

A customer service firm in Corby is seeking a Sales Administrator to manage customer inquiries and ensure high levels of satisfaction. The ideal candidate will possess excellent communication skills and prior customer service experience, responding to queries via phone and email while maintaining accurate records. Responsibilities include resolving transport-related issues and collaborating with other departments. A positive attitude and problem-solving capabilities are essential. This full-time position offers a salary of £35,000 annually.