Customer Service Host – Fun Entertainment Center

Tenpin - Castleford; Castleford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leisure entertainment company in Castleford is seeking a Customer Service Assistant to provide excellent experiences for customers. This role involves booking guests in, handling inquiries, and managing events such as parties and karaoke sessions. Candidates should be energetic, enthusiastic, and flexible with their schedule. The company offers a fun work environment with career development opportunities, ensuring each day is varied and exciting.

Benefits

Retailer discounts

Free Bowling for family and friends

Free Food

Enhanced Maternity/Paternity leave

Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Qualifications

• Must be fully flexible around working patterns, including evenings and weekends.
• Strong communication skills to deal with customers effectively.

Responsibilities

• Deliver outstanding customer experiences at the reception.
• Handle bookings and serve food to customers.
• Manage hosting of parties and events across various activities.

Skills

Determination

Enthusiasm

Customer service skills

Communication skills

Ability to multi-task

Organizational skills

Team player

Job description

A leisure entertainment company in Castleford is seeking a Customer Service Assistant to provide excellent experiences for customers. This role involves booking guests in, handling inquiries, and managing events such as parties and karaoke sessions. Candidates should be energetic, enthusiastic, and flexible with their schedule. The company offers a fun work environment with career development opportunities, ensuring each day is varied and exciting.