Customer Service - Greek Speaking

Adecco; Chester; On-site; GBP 10,000 - 40,000; Full time

Job summary

Adecco is recruiting for a Senior Greek Speaking Customer Service Agent in Chester. This role involves managing customer orders, logistics coordination, and high-volume call handling, all while ensuring excellent service delivery within a global pharmaceutical context. Ideal candidates will possess customer service skills and be fluent in Greek and English.

Benefits

Hybrid working arrangement

Free on-site parking

Thorough training (4-6 Months)

Qualifications

• Fluent in English and Greek; additional European language is a plus.
• Good customer service skills and logistics knowledge.
• Experience managing high call volumes.

Responsibilities

• Process customer orders and handle complaints.
• Liaise confidently with stakeholders and couriers in Greece.
• Work both remotely and in-office as required.

Skills

Customer Service Skills

Logistics Knowledge

Fluency in Greek

Fluency in English

Autonomous Worker

Tools

SAP

CRM (Oracle)

Job description

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Customer Service - Greek Speaking, Chester

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Client:

Location:

Chester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d39c31b4f7b4

Job Views:

17

Posted:

12.07.2025

Expiry Date:

26.08.2025

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Job Description:

Adecco are proud to be recruiting on behalf of our prestigious client based in Chester for a Senior Greek Speaking Customer Service Agent to work on 12 Month Contract initially.

Our client is a global pharmaceutical company who develop and deliver medicines to patients who suffer with serious health conditions. Transforming patient'slives through science in oncology, haematology, immunology, and cardiovascular disease - and one of the most diverse and promising pipelines in the industry.

The successful candidate for this role will be fluent in English and Greek, another European language is also ideal but not essential.

Ideal Candidate

• Has good customer service skills and logistics knowledge and experience of receiving and processing orders
• Has Logistics knowledge - distributing the medication out of their hub - looking for someone of how that would work, aware of routes and journeys, knowledge of Greece and Cyprus' layout/culture.
• Happy to deal with any customer complaints
• Confident at liaising with Stakeholders and 3rd Party couriers in Greece
• Needs to be an autonomous worker and confident at managing a high volume of calls
• Ideally have knowledge of SAP and CRM tool such as Oracle

Benefits -

• Hybrid working. The role is 50% working from home and 50% working from the Chester office, you must live within an hours commute from Chester to apply and be happy to be in the office on Wednesday's with the rest of the team.
• Free on-siteparking available.
• Thorough training (4-6 Months) given before working independently.

Pay -£17 per hour

Hours - Monday to Friday, 35 Hours per week 8am - 4pm

Location - Chester (Must live within 1 hours commute to Chester to apply)

Apply today for consideration

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.