Customer Service Executive - Manufacturing Machinery

Control Recruitment Solutions Ltd; Stretford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A reputable machinery firm based in Stretford is seeking a Customer Service Executive to build relationships and drive sales within the food packaging sector. Duties include contacting customers, creating quotes, and participating in management meetings. The ideal candidate should be proactive, target-driven, and have strong communication skills. Understanding packaging machinery will be a significant advantage. This position offers a salary that is negotiable, alongside commission, pension, and holidays.

Benefits

Commission

Pension

Holidays

Qualifications

• Proactive, target-driven individual with strong verbal and written communication skills.
• Understanding of packaging or manufacturing machinery is an advantage.
• Competent in using IT and CRM systems.

Responsibilities

• Build relationships with manufacturing customers to sell additional products.
• Make inquiries about machinery sales, upgrades, and servicing.
• Generate and create quotes and work through the customer database.

Skills

Proactive communication

Target-driven

Understanding of packaging machinery

Competent in IT and CRM systems

Tools

Sage

MS Office

Excel

Job description

Customer Service Executive - Food Packaging

Location: Trafford Park

Salary Negotiable + commission + pension + holidays

Hours: Monday to Friday

An exciting opportunity has arisen to join a very stable & profitable packaging machinery company established over 30 years. An opportunity to make a difference this is a key role in a small business with a friendly and relaxed culture.

The Job

• The company have sold and installed hundreds of machines into a wide range of manufacturers over the last 30 years.
• Contact manufacturing customers old and new to build relationships and sell additional products and services.
• Make enquiries about new machinery sales or upgrades, repairs and servicing of existing machinery, spare parts or extras.
• A target driven and commission based role.
• Work through the customer database as well as adding to, updating and improving.
• Create and generate quotes.
• Visit and get to know customers.
• Take part in monthly sales and management meetings.

The Person

• Proactive, target driven with good communication skills - verbal and written.
• Understanding packaging machinery or / and manufacturing machinery and equipment would be a real advantage.
• An integral role in a small company and a real opportunity to be an instrumental part of the company and to make a difference.
• Competent with IT and CRM systems - eg Sage, order processing, MS Office, Excel etc

To apply please send CV to Tim Fawcett or call the Control Recruitment Solutions office.

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