Customer Service & Events Host | Flexible Hours

Tenpin - Sheffield; Sheffield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A vibrant entertainment venue in Sheffield seeks a Customer Service Assistant to deliver excellent customer experiences. You will manage reception bookings, address inquiries, and host events across various departments, from running the Laser Arena to serving drinks at the bar. The ideal candidate is friendly, proactive, and efficient, with a strong focus on customer service. This role offers fantastic benefits, including discounts, free bowling, and opportunities for career growth within the company.

Benefits

Retailer discounts

Free Bowling for family and friends

Free Food (when working 6+ hours)

Enhanced Maternity, Paternity, Adoption leave

Medicash

Employee Assistance Programme

Free counselling

Life assurance (2x annual salary)

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Qualifications

• Experience in customer service and hospitality is preferred.
• Ability to work efficiently in a fast-paced environment.
• Fully flexible to work evenings and weekends.

Responsibilities

• Manage reception bookings and address customer enquiries.
• Identify sales opportunities and host events.
• Maintain cleanliness and prepare food and drinks.

Skills

Determination

Enthusiasm

Customer service

Communication skills

Flexibility

Attention to detail

Team player

Job description

A vibrant entertainment venue in Sheffield seeks a Customer Service Assistant to deliver excellent customer experiences. You will manage reception bookings, address inquiries, and host events across various departments, from running the Laser Arena to serving drinks at the bar. The ideal candidate is friendly, proactive, and efficient, with a strong focus on customer service. This role offers fantastic benefits, including discounts, free bowling, and opportunities for career growth within the company.