Customer Service Assistant - SPAR Portland St, Troon

CJ Lang & Sons Ltd; Troon; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local grocery retailer in Troon is seeking a Customer Service Assistant to provide excellent customer service and ensure store hygiene. This position requires teamwork and flexibility, as the store operates seven days a week. Ideal candidates should have communication skills and a focus on customer satisfaction. Retail experience is a plus but not essential. Benefits include flexible hours and a staff discount.

Benefits

10% staff discount

Career opportunities

Qualifications

• Retail experience in the grocery sector is a plus.
• Friendly and efficient customer service skills.
• Ability to work flexible hours.

Responsibilities

• Provide service, help, and advice to customers.
• Unpack deliveries and re-stock shelves.
• Actively sell and promote offers.

Skills

Great communication

Customer focused

Teamwork

Job description

Overview

Customer Service Assistant - 24 hours per week
SPAR Portland St, Troon

About us

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

About the role

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance