Customer Service Assistant (Games)

HB Leisure; Windsor; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global leader in leisure services is seeking a Customer Service Assistant (Games Host) in Windsor, England. In this role, you'll run skill games and deliver top-notch customer service in a vibrant theme park setting. The ideal candidate will possess excellent communication skills, a positive attitude, and availability to work flexible hours including weekends. This position offers competitive pay, bonuses, and the unique chance to travel globally while developing a career in the leisure industry.

Benefits

Competitive rates of pay

Daily Bonus Scheme

Flexible working hours

Recommend A Friend Bonus

Winter Opportunities

Discounts to top retailers

Unlimited access to wellbeing resources

Qualifications

• Great customer service and communication skills.
• Honest, reliable, and responsible individual.
• Able to work on weekdays and weekends, including bank holidays.
• Must have reliable transportation due to site location.

Responsibilities

• Run skill games while delivering excellent customer service.
• Ensure guests have fun playing the games.

Skills

Customer service

Communication skills

Positive personality

Reliability

Strong work ethic

Job description

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.

We like to do things differently here at HB Leisure, we don't just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations!

If a desk isn’t for you, then you are for us, so why don't you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!

As a Customer Service Assistant (Games Host), you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games!

In return we will offer you :

• Competitive rates of pay
• Daily Bonus Scheme
• Flexible working hours
• Recommend A Friend Bonus (Subject to T&C's)
• Winter Opportunities between your Seasonal Contract
• Discounts to hundreds of top retailers
• Unlimited access to wellbeing resources such as a virtual GP service, 24 / 7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
• Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations

Person Specification :

• Great customer service, communication skills and a positive, outgoing personality
• Honest, reliable and a responsible individual with strong work ethic
• Are able to offer good availability on weekdays and weekends (including bank holidays)
• Be able to follow instructions and comply with all company standards
• Have reliable transportation – due to the location of the site