Customer Service Assistant

Michael Page (UK); Hull and East Yorkshire; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service Assistant for a reputable financial services business in Hull. This role involves handling customer queries, providing excellent service, and offers full training. Benefits include a salary of £24,000 plus bonuses, hybrid working, and excellent progression opportunities. Ideal for candidates eager to start or advance their customer service career.

Benefits

Monthly bonuses

Full training provided

No shift patterns or weekends

Central location in Hull

Great team and culture

Excellent offices and facilities

Qualifications

• Previous customer experience from various backgrounds.
• Good organization skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle a high volume of calls and assist with a range of customer queries.
• Chase up documents and liaise with third parties.
• Ensure a seamless process for customer service.

Skills

Excellent communication skills

Confident telephone manner

Attention to detail

Ability to work under pressure

Team player

Job description

• A new exciting Permanent Customer Service Assistant Position in Hull!
• To work for a reputable Financial Services Business!

About Our Client

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in Hull to work for a reputable financial services business.

The organisation are going through a significant growth period this would be an excellent time to join the business and would be a fantastic opportunity for someone who is experienced within customer services or someone that would like to start our their career.

Please apply now!

Job Description

As a Customer Service Assistant you will be handling a high volume of calls assisting with a range of queries from existing customers ensuring the highest level of service and each query is resolved to the highest standard.

You will be working in a busy environment chasing up documents and details required for the customer liaising with third parties ensuring a seamless process.

If you are passionate about customer experience enjoy working in a busy environment then please apply now!

The Successful Applicant

• Previous customer experience this could be from a range of backgrounds such as retail and hospitality
• A confident telephone manner and excellent communication skills
• The ability to work under pressure in a fast paced environment
• Good attention to detail and organisation skills
• An excellent team player

What\'s on Offer

Salary of £24000+monthly bonuses+ reputable business within the financial services sector+ no experience required full training provided+ excellent progression and development+ no shift patterns or weekends+ excellent benefits+ hybrid working+ central location in Hull+ great team and culture+ excellent offices and facilities+ immediate interview