Customer Service Assistant

Mole Valley Farmers; Harrogate; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading agricultural supply business in Harrogate is seeking a part-time Customer Service Assistant to provide exceptional service to customers. This role involves working 14 hours per week on Fridays and Saturdays with a pay rate of £12.21 per hour. If you have a passion for retail and agriculture, this opportunity offers training, career progression, and a range of employee benefits including pension and staff discounts.

Benefits

Scottish Widows contributory Pension

Up to 25% staff discount

Free parking on site

33 days holiday including bank holidays

Excellent training and development

Career progression opportunities

Life Assurance

Employee Assistance Programme

Qualifications

• Confident and engaging personality.
• Motivated to provide excellent customer service.
• Willingness to learn about products.

Responsibilities

• Serve on tills and assist customers.
• Create appealing displays in store.
• Respond to customer requests efficiently.

Skills

Customer Service

Retail Experience

Product Knowledge

Job description

Overview

Mole Valley Farmers – Harrogate, North Yorkshire

Contract: Permanent
Hours: Part-time
Hours of Work: 14 Hours per week, working Friday and Saturday
Salary: £12.21 per hour

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Do you love retail / agriculture? Enjoy talking to people? If so, we'd love you to join our team at Ripley and play a part of putting the farmer at the heart of everything we do!

Responsibilities

The Customer Service Assistants provide the greatest experience, whether that is serving on the tills, making displays look enticing or responding to all customer requests in a helpful and efficient manner.

What it takes

Your experience tells a story, but your honest attitude speaks louder still. We want you to put customers first and provide a fantastic shopping experience. You\'ll be confident and engaging, motivated in everything you do and are knowledgeable about our products. We\'ll teach you the rest!

What you will be doing

Serve on tills, create appealing displays, and respond to customer requests in a helpful and efficient manner to ensure the best possible shopping experience.

What\'s in it for you

• Scottish Widows contributory Pension - company will match up to 5%
• Up to 25% staff discount in store
• Free parking on site
• 33 days holiday inclusive of bank holidays
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust

Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.

About Mole Valley Farmers

We are one of the country\'s leading agricultural supply businesses offering a complete suite of in-store, on-farm and online services, inspired by our passion for the agricultural industry and wider rural community. Originally founded in 1960 by a small group of farmers, over the years we have grown and today we operate over 50 nationwide rural retail locations comprising Mole Valley Farmers, Mole Country Stores, and Farmdirect, along with our direct to farm business providing feed, fertiliser, and other inputs to the nation\'s farmers. We exist for the greater good of our farming shareholders and work with them to improve their productivity, profitability, and sustainability. For everyone who works in one of Mole Valley Farmers\' businesses - just like our customers who live and work in it - the countryside is a way of life and we are committed to UK agriculture.