Customer Service and Sales Advisor

Red Dot Commercial Limited; Kingston near Lewes; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic customer service company is looking for a Customer Service/Sales Advisor to join their team in Belfast. The role involves managing customer inquiries, identifying needs, and enhancing engagement. The ideal candidate will possess strong communication skills and a customer-focused mindset. This full-time position offers a competitive salary with uncapped commission and extensive benefits. Join us to build a rewarding career in customer engagement!

Benefits

Competitive base salary

Unlimited earning potential through uncapped commissions

Extensive benefits including discounts and well-being support

Comprehensive training and ongoing development

Qualifications

• Previous experience in customer service or sales is advantageous but not required.
• Strong communicator with excellent interpersonal skills.
• Comfortable working with multiple systems and technology-driven processes.

Responsibilities

• Manage inbound customer inquiries.
• Identify customer needs and recommend products.
• Enhance customer engagement through tailored solutions.

Skills

Customer-focused mindset

Strong communication skills

Problem-solving attitude

Goal-oriented

Job description

Overview

Customer Service/Sales Advisor

Salary: £34,270 OTE = £25,480 basic + uncapped commission

Are you passionate about delivering outstanding customer experiences while achieving sales success? We are looking for a Customer Service/Sales Advisor to join a dynamic team in Belfast, where you'll assist customers, identify opportunities, and drive business growth.

Location: Belfast (BT1 postcode area)

Responsibilities

• Manage inbound customer inquiries, providing support on contract renewals, upgrades, and general queries.
• Identify customer needs and recommend suitable products and services.
• Enhance customer engagement through tailored solutions and proactive sales approaches.
• Maintain a professional and friendly demeanour while delivering exceptional service.
• Achieve and exceed sales targets and performance metrics.

Who You Are

• Previous experience in customer service or sales is advantageous but not required.
• Strong communicator with excellent interpersonal skills.
• Comfortable working with multiple systems and technology-driven processes.
• Customer-focused, with a proactive and problem-solving mindset.
• Goal-oriented, thriving in a target-driven environment.

What We Offer

• Full-time permanent position (40 hours per week between 8am - 8pm Monday to Sunday - all scheduled at least 1 month in advance).
• Competitive base salary with unlimited earning potential through uncapped commissions.
• Extensive benefits, including exclusive discounts, well-being support, and dental plans.
• Structured scheduling is provided in advance for a balanced work-life routine.
• Comprehensive training and ongoing development to support your career growth.
• This is an on-site role, requiring five, 8 hours day shifts, out of seven at the Belfast (BT1 postcode) office.

If you're ready to build a rewarding career in customer engagement and sales, we'd love to hear from you!

Apply today and take the next step toward success!