Customer Service Advisor - Home Working

White Rock Commercial; Newcastle upon Tyne; Remote; GBP 40,000 - 60,000; Full time

Job summary

A customer service agency in Newcastle is seeking confident individuals for a full-time Customer Service Advisor role. Responsibilities include handling inbound customer calls and providing exceptional service. This opportunity offers career progression and is perfect for those with customer service experience. Training is provided, and the hourly pay is £12.21. Interested candidates should apply now or email their CV.

Qualifications

• Experience in customer service roles.
• Ability to engage with customers professionally.
• Strong communication and interpersonal skills.

Responsibilities

• Build rapport with customers in a consultative manner.
• Listen to the customers needs to provide solutions.
• Demonstrate in-depth knowledge of services provided.
• Complete all administration accurately.

Skills

Confident communication

Customer service experience

Listening skills

Job description

Role Profile

Hourly Rate: £12.21ph- Paid Weekly

Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm;

Paid Training: Full time training 9am - 5pm

Role Overview

We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. This role involves taking inbound Customer Service calls; no Sales!

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

Our client is looking for a confident communicator.

This is an amazing opportunity with possibilities of progression and growth.

Responsibilities

• Build rapport with customers in a consultative manner
• Listen to the customers needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
• Ensure all administration is completed accurately

Customer Service Experience Is Required For This Position.

If you are interested, please apply now!

or email your CV to INDCCP LNKD1_UKTJ