Customer Service Advisor – Flexible, High‑Impact Team

TrustFord; Hounslow; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive company in Hounslow is seeking a Customer Service Advisor to join their team. This role requires excellent communication skills, experience in customer service, and the ability to handle confidential information. You will be part of a supportive team working in a fast-paced environment, driving the standard in customer care. The position offers an industry-leading package, including annual leave and bonus opportunities.

Benefits

Industry leading package

33 days annual leave

Bonus payments based on performance

Pension Scheme & Life Assurance

Ford Privilege vehicle purchase scheme

Cycle to work purchase scheme

Performance-related bonus

Qualifications

• Experience in a selling/customer service environment.
• Ability to work to deadlines and handle sensitive information.
• Demonstrated drive, commitment, and enthusiasm.

Responsibilities

• Provide exceptional customer service.
• Work in a fast-paced environment.
• Drive standards in customer care.

Skills

Excellent communication skills

Experience in customer service

Organizational skills

Team player

Ability to handle confidential information

Job description

A leading automotive company in Hounslow is seeking a Customer Service Advisor to join their team. This role requires excellent communication skills, experience in customer service, and the ability to handle confidential information. You will be part of a supportive team working in a fast-paced environment, driving the standard in customer care. The position offers an industry-leading package, including annual leave and bonus opportunities.