Customer Service Advisor - Dutch

Advancing People; Nottingham; Hybrid; GBP 24,000; Full time

Job summary

A recruitment specialist is seeking a Dutch Speaking Customer Service Advisor / Account Coordinator. This full-time role features a hybrid working model, with 2 days in Nottingham and 3 days remote. The ideal candidate will provide excellent service to Dutch-speaking customers, managing enquiries and orders effectively while demonstrating strong communication and team skills. A salary of £24,000 plus attractive benefits is offered.

Qualifications

• Fluent in Dutch.
• Strong customer focus and professional approach.
• Excellent communication skills, both oral and written.
• Ability to work effectively as part of a team.
• Good computer skills.
• Positive 'can do' attitude.

Responsibilities

• Deliver high quality customer service.
• Assist with new customer's enquiries.
• Process orders received via the telephone, fax, e-mail or internet.
• Be proactive in the area of Customer retention.

Skills

Fluent in Dutch

Strong customer focus

Excellent communication skills

Ability to work effectively as part of a team

Good computer skills

Positive 'can do' attitude

Job description

Overview

Advancing People Multilingual - Recruitment Specialists are now recruiting for a Dutch Speaking Customer Service Advisor / Account Coordinator on a hybrid basis.

As a Dutch Speaking Account Coordinator / Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the Dutch speaking region and covering the Dutch speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.

Responsibilities

• Deliver high quality customer service
• Assist with new customer's enquiries
• Process orders received via the telephone, fax, e-mail or internet
• Be proactive in the area of Customer retention

Qualifications

• Fluent in Dutch
• Strong customer focus and professional approach
• Excellent communication skills, both oral and written
• Ability to work effectively as part of a team
• Good computer skills
• Positive "can do" attitude

This is a full time, 12 Month Fixed Term Contract offering an annual salary of £24,000 + attractive company benefits.

The role offers flexibility to work from home / Remote working

2 days office based in Nottingham City Centre, 3 days remote each week

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.