Customer Service Advisor

Pertemps; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency in Manchester is seeking a Customer Service Advisor for a fixed-term role starting in August. Responsibilities include managing customer queries, processing orders, and providing high-quality service. The ideal candidate will have excellent communication skills and a passion for customer service. This position offers competitive pay and opportunities for career development.

Benefits

Full training and support

Weekly pay

Accrued holiday

Permanent opportunities

Qualifications

• Passion for delivering outstanding customer service.
• Commitment to building rapport with clients.

Responsibilities

• Answering a high volume of calls.
• Taking order details from customers.
• Creating and managing accounts.
• Handling and processing orders.
• Identifying and advising customers on products.

Skills

Excellent communication skills

Customer service orientation

Ability to handle high volume of calls

Enthusiasm for customer service

Job description

Job Description

Our prestigious client based in Worsley, Manchester, is looking for a Customer Service Advisor for a fixed-term contract starting in August and running until the end of January.

Our client is one of the largest providers of various Medical and Industrial gases in the UK and Ireland.

As a Customer Service Advisor, you will be passionate about delivering exceptional customer service and building rapport with clients. Since this role is phone-based, excellent communication skills, enthusiasm, and a commitment to providing outstanding customer service are essential.

This is a varied role and offers a great opportunity for someone looking to develop and enhance their customer service skills.

Pay Rate:

£13.77 per hour

Shift Pattern:

08:00 - 17:00, Monday - Friday

Key Duties include:

• Answering a high volume of calls
• Taking order details from the public or trade customers
• Creating accounts
• Handling and processing orders using an internal system
• Identifying and addressing customers' needs and advising on products and services
• Taking full ownership of customer queries through to resolution
• Opening and managing personal and business accounts
• Exceeding expectations with quality work

Benefits include: full training and support, weekly pay, permanent opportunities, accrued holiday, a supportive team, and much more!

Apply now to hear more