Customer Service Advisor

Search Consultancy LTD; Livingston; On-site; GBP 29,000; Full time

Job summary

A global manufacturer in Livingston is seeking a proactive Customer Service Administrator to manage shipment documentation and provide exceptional customer support. You will coordinate with various departments to ensure timely processing of shipments while maintaining accurate records. Ideal candidates will possess strong organizational skills and proficiency in Microsoft Office. This full-time role offers a competitive salary and the opportunity to work in a dynamic, supportive environment.

Benefits

Competitive salary

Opportunity to work with a global manufacturer

Dynamic and supportive work environment

Qualifications

• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Manage and process shipment documentation.
• Coordinate with various departments for timely shipment processing.
• Handle customer inquiries and provide exceptional service.
• Maintain accurate records and databases.
• Assist with other administrative tasks as required.

Skills

Strong organizational and multitasking skills

Excellent communication and customer service abilities

Proficiency in Microsoft Office Suite

Job description

Job Advert: Customer Service Administrator
Location: Livingston
Salary: £28,500 per annum
Job Type: Full Time and Permanent
Start Date: ASAP
Hours: Between 6am - 7.30pm Monday to Friday

We are seeking a dedicated and flexible Customer Service Administrator to join our team in Livingston. In this role, you will be working on behalf of a global manufacturer, handling shipments worth millions of pounds. You will be based in an office within their warehouse on-site, completing a range of administrative tasks to ensure the smooth processing of shipments.

Key Responsibilities

• Manage and process shipment documentation
• Coordinate with various departments to ensure timely shipment processing
• Handle customer inquiries and provide exceptional service
• Maintain accurate records and databases
• Assist with other administrative tasks as required

Requirements

• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Flexibility to cover various shifts and weekends as needed

Benefits

• Competitive salary
• Opportunity to work with a global manufacturer
• Dynamic and supportive work environment

If you are a proactive and adaptable individual with a passion for customer service, we would love to hear from you. Apply now to join our team and start your new career!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.