Customer Service Advisor

Elite Personnel Services Ltd; Bradford; On-site; GBP 20,000 - 25,000; Part time

Job summary

A recruitment agency is seeking a Customer Service Advisor for a temporary position in Bradford. Responsibilities include handling incoming calls, addressing queries, and updating clients while demonstrating empathy. Applicants should have previous customer service experience and possess excellent communication skills. The role may become permanent after approximately three months. Benefits include a friendly working environment and free parking.

Benefits

Friendly working environment

Free parking

Qualifications

• Experience in customer service is essential.
• Strong communication abilities across various levels.
• A courteous and professional telephone manner is required.

Responsibilities

• Answer incoming calls and respond to queries.
• Update clients with relevant information.
• Show empathy when needed.

Skills

Previous experience of working in a customer service environment

Excellent communication skills

Professional and courteous telephone manner

Job description

Job Overview

Are you an experienced Customer Service Advisor? Are you free to start work immediately on a temporary basis for approximately 3 months, possibly permanent? Would you like to work within a very friendly team environment? Is Bradford, West Yorkshire convenient for you? If so, this could be just the job for you!

Responsibilities

• Answering incoming calls
• Dealing with queries, chasing up information and updates
• Updating clients accordingly
• Showing empathy when required
• Using the system to source information

Qualifications

• Previous experience of working in a customer service environment
• Excellent communication skills at all levels
• A professional and courteous telephone manner

Benefits

In return, our client offers an incredibly pleasant and friendly working environment together with free parking!

Contract

This role is initially temporary for approximately 3 months with a view to possibly permanent.

Application

If you are interested, please call Deborah IMMEDIATELY on 01274 865878 to discuss further.

Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work‑seekers for permanent positions, and as an Employment Business in the case of work‑seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.