Customer Service Advisor

Elite Personnel Services Ltd; Bradford; On-site; GBP 18,000 - 22,000; Full time

Job summary

A staffing agency is looking for an experienced Customer Service Advisor to join their friendly team in Bradford. This temporary role lasts approximately 3 months, with the possibility of becoming permanent. Responsibilities include answering calls and handling customer queries. Candidates should have prior experience in customer service and excellent communication skills. A professional demeanor is required. Free parking is provided.

Benefits

Friendly working environment

Free parking

Qualifications

• Previous experience in a customer service environment is essential.
• Ability to communicate effectively at all levels.
• Must maintain a professional and courteous telephone manner.

Responsibilities

• Answer incoming calls and deal with customer queries.
• Update clients with relevant information.
• Show empathy during customer interactions.

Skills

Customer service experience

Excellent communication skills

Professional telephone manner

Job description

Position Overview

Are you an experienced Customer Service Advisor? Are you free to start work immediately on a temporary basis for approximately 3 months, possibly permanent? Would you like to work within a very friendly team environment? Is Bradford, West Yorkshire convenient for you? If so, this could be just the job for you!

Responsibilities

• Answering incoming calls
• Dealing with queries, chasing up information and updates
• Updating clients accordingly
• Showing empathy when required
• Using the system to source information

Requirements

• Previous experience of working in a customer service environment
• Excellent communication skills at all levels
• A professional and courteous telephone manner

In return, our client offers an incredibly pleasant and friendly working environment together with free parking!

This role is initially temporary for approximately 3 months with a view to possibly permanent.

If you are interested, please call Deborah IMMEDIATELY on 01274 865878 to discuss further.

Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work‑seekers for permanent positions, and as an Employment Business in the case of work‑seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.