Customer Service Administrator - Chesterfield

Adecco; Chesterfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service Advisor in Chesterfield. The role involves handling customer queries via phone and email, providing quotations, and assisting the sales team. Ideal candidates will have strong communication skills, previous customer service experience, and be proficient in MS Office. The position offers a competitive salary and opportunities for career growth in a supportive environment.

Benefits

Competitive salary package

Opportunities for career growth

Supportive work environment

Training and mentoring programmes

Qualifications

• Previous experience in a customer service role, ideally in a B2B environment.
• Proficient in using MS Office suite.
• Knowledge of CRM software is desirable.

Responsibilities

• Dealing with inbound customer queries via telephone, email, and website.
• Providing quotations and processing customer orders.
• Assisting the external sales team with information, pricing, and quotes.
• Liaising with the tech support team for technical product queries.

Skills

Excellent communication and interpersonal skills

Strong problem-solving abilities

Attention to detail

Multitasking

Tools

MS Office

CRM Software

Job description

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Client:

Location:

Chesterfield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

Job Views:

16

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job Title: Customer Service Advisor

Responsibilities:

• Dealing with inbound customer queries via telephone, email, and the website
• Providing quotations and processing customer orders
• Assisting the external sales team with information, pricing, and quotes
• Liaising with the tech support team for technical product queries
• Utilising the MS Office suite for documentation and reporting

Essential Skills, Qualifications, and Experience:

• Previous experience in a customer service role, ideally within a commercial (Business to Business) environment
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Proficient in using MS Office suite
• Attention to detail and ability to multitask

Desirable Skills, Qualifications, and Experience:

• Knowledge of CRM software
• Competitive salary package
• Opportunities for career growth and development
• Supportive and collaborative work environment
• Training and mentoring programmes

How to Apply:

If you are a motivated and customer-focused individual, passionate about delivering exceptional service, we would love to hear from you. Please click to apply and a member of the team will be in touch.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.