Customer Service Administrator

Staffline; Piddinghoe; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading recruitment agency in the UK is seeking Customer Service Administrators for their busy team in Piddinghoe. This ongoing temporary position involves processing applications, answering calls, and supporting candidates throughout their application journey. The ideal candidate must have strong customer service experience, excellent communication skills, and be comfortable using MS Office. This role provides a great opportunity to enhance your skills in a thriving environment.

Qualifications

• Good experience working within a customer service role.
• Confident speaking with customers over the telephone.
• Excellent written and verbal communication skills.

Responsibilities

• Processing application forms and handling correspondence.
• Handling incoming and outgoing telephone calls.
• Working to both individual and department targets.

Skills

Customer service

Telephone communication

Written communication

IT skills (MS Office)

Job description

Brightwork are currently supporting one of our established clients with the recruitment of Customer Service Administrators to join their busy customer service team on an ongoing temporary basis.

The successful candidates will be joining the client during a peak period! You will provide excellent customer service, support candidates through their application processes and keep in constant communication with them. The successful candidate must be enthusiastic and have a can-do attitude!

Responsibilities

• Processing application forms and handling correspondence
• Handling incoming and outgoing telephone calls
• Working to both individual and department targets ensuring all service levels are met
• Assisting with other departments across the business when required

Qualifications

• Good experience working within a customer service role, be confident speaking with customers over the telephone and handling customer enquiries
• Excellent written and verbal communication skills
• Good IT skills and confident working with MS office packages

This role is a great opportunity to work with a well-known client and to your customer service and communication skills

About Staffline

Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you.

We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you.

Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.