Customer Service Administrator

Copperfield Recruitment; Ottershaw; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency is seeking a Temporary Customer Service Administrator for an office-based role in Chertsey, UK. The role requires exceptional organizational and communication skills, proficiency in Excel and Word, and a customer-focused problem-solving approach. Responsibilities include scheduling, coordinating with field staff, and customer communications. Ideal candidates should thrive in a busy environment and be proactive. This position offers an immediate start with competitive hours, Monday to Friday.

Qualifications

• Exceptional organizational and communication skills required.
• Proficiency in Microsoft Excel and Word is critical.
• A customer-focused approach to problem-solving is essential.

Responsibilities

• Plan and organize engineer schedules and diaries.
• Calling customers to arrange appointments.
• Proactively monitor and communicate with field staff.
• Coordinate with teams to ensure job completion.

Skills

Organizational skills

Communication skills

Proficiency in Excel

Proficiency in Word

Job description

Temporary Customer Service Administrator - Immediate start

Location: Chertsey, Office based role and due to the office location you will need your own transport.

Hours: 8.30 - 5pm Mon - Fri

Key Responsibilities:

• Plan and organise engineer schedules and diaries.
• Calling customers to arrange appointments.
• Proactively monitor and communicate with field staff.
• Coordinate with the teams to ensure job completion.

About You:

• You’ll thrive in a busy environment and have exceptional organisational and communication skills. Ideally, you’ll bring :
• Proficiency in Excel and Word.
• A logical, customer-focused approach to problem-solving.

Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion.

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Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.