Customer Sales Assistant

Wolseley UK; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading specialist trade merchant is seeking a Customer Sales Assistant in Leeds. The role involves serving customers, responding to inquiries, and maintaining health and safety standards. A background in plumbing and a valid UK driving license are essential. This position offers a salary of £25,652 plus bonuses and excellent benefits.

Benefits

Annual leave increasing with service

Generous pension scheme (matched up to 9%)

Potential to earn bonuses

Access to healthcare and wellness programs

Qualifications

• Experience in the Plumbing & Heating Industry is essential.
• UK Manual Driving Licence required for the role.
• Strong customer service and sales skills are a must.

Responsibilities

• Serve customers on the trade counter and provide product recommendations.
• Respond to customer enquiries promptly and courteously.
• Maintain excellent Health & Safety standards in the warehouse.

Skills

Experience in the Plumbing & Heating Industry

Full UK Manual Driving Licence

Customer service and sales experience

Team player

Eagerness to learn

Strong computer skills

Job description

Salary

£25,652 + Bonus + Excellent Benefits

Customer Sales Assistant - Rawdon ( LS19 7DT) - Plumb Centre

So, who are we?

We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

Also, did we mention?

In addition to the £25,652 salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

Responsibilities

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
• Working within the warehouse maintaining excellent Health & Safety standards (This will involve manual handling heavy stock e.g. boilers, radiators, sinks and toilets)
• Booking stock in and putting it away in the designated location
• Picking and packing customer orders with accuracy and efficiency

This is a full time permanent role working 40 hours per week, Monday to Friday between 07.30am - 5.00pm and Saturday mornings on a rota basis 08.00am - 12.00pm.

Qualifications

• Experience in the Plumbing & Heating Industry
• A full UK Manual Driving Licence
• Prior customer service and sales experience with the ability to engage with the customer to deliver outstanding service
• To be a team player who is happy to assist in all areas to ensure the smooth running of the branch
• Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic
• Strong computer skills

We look forward to receiving your application!