Customer Sales Advisor

Halfords; Reading; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retailer of motoring products is seeking a Customer Sales Advisor to join its team in Reading. This part-time role requires excellent customer service skills and a proactive approach to meeting customer needs. Responsibilities include demonstrating products, providing exceptional service, and supporting store initiatives. The position offers competitive hourly rates and various employee benefits. Be part of a dynamic team focused on delivering top customer experiences.

Benefits

Store discount, 25% off most products

Employee discount on garage bills

Life Assurance

Cycle to Work scheme

Health Cash Plan

Qualifications

• Experience of delivering great customer service, ideally in a retail sales environment.
• A proactive approach to helping customers and understanding their needs.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Demonstrate and explain products and the practical aspects of fitting services.
• Learn product knowledge and skills to provide excellent service.
• Support training and development to progress in Retail.

Skills

Customer service delivery

Proactive customer engagement

Problem-solving skills

Job description

Overview

Job title: Customer Sales Advisor

Job no: 560828

Work type: Part time, 20 hours per week

Site: Reading, Reading Retail Park

Categories: Retail Colleagues

Location: Berkshire

Salary: £10.43 - £12.64 per hour

Pay and conditions

• Age 21+ £12.64 per hour
• Under 21 £10.43 per hour

Responsibilities

• Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, you’re likely to be a great fit.
• Be a confident and efficient team member who can demonstrate and explain products and the practical aspects of fitting services.
• Learn product knowledge and skills to wow every customer and provide excellent service.
• Support training and development to progress in Retail or elsewhere in the Group.

Requirements

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Problem solving skills
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

Rewards and benefits

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on groceries, holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes significantly reduced
• Life Assurance
• Uniform
• Option to join Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – access up to 30% of pay as you earn it and save automatically from your salary
• Health Cash Plan - cashback towards healthcare costs and access to health and well-being services

About the company

We’re in an exciting chapter—rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Equality and inclusion

Not sure you meet all the criteria? Apply anyway. We are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our Halfords family.