Customer Renewals Account Manager

Farr Associates Recruitment; West Yorkshire; Hybrid; GBP 28,000 - 33,000; Full time

Job summary

A leading international insurance provider is seeking a Customer Renewals Advisor to join their busy customer care team. This hybrid role offers a competitive salary of £28,000 plus excellent commission incentives. The ideal candidate will be confident in building relationships and managing customer accounts, ensuring high satisfaction. This position provides a fantastic opportunity for someone looking to start a career in insurance or an experienced individual. Join a positive and rewarding team in Bradford.

Benefits

Private Medical Insurance

Commission incentive paid quarterly

Development opportunities

Qualifications

• Experience as an Account Manager or a Sales Advisor, or a keen interest in starting an insurance career.
• Experience developing existing client accounts.
• Ability to build key relationships and ensure high customer satisfaction.

Responsibilities

• Be the first point of contact with customers for their renewals process.
• Manage the customer's journey throughout the full process with initial renewals and claims.
• Develop existing client accounts to build ongoing trust and relationships.

Skills

Building key relationships

Customer satisfaction

Account management

Job description

Private Medical Insurance - Customer Renewals Advisor

£28,000 plus excellent commission incentive paid every QTR.

Shipley / Baildon

Hybrid – 3 days office based – 32 days of choice home based.

Overview

One of my prestige commercial clients is looking for an Insurance Customer Service professional to join their very busy and experienced customer care teams in a great International Insurance provider offering superb development opportunities within this award winning business.

It would particularly suit someone keen to start an insurance career or someone that has experience as an Account Manager or as a Sales Advisor, insurance experience is an advantage but not essential, as you will be managing some high‑profile key customer accounts.

Responsibilities

• The role requires someone that is confident and enjoys building key relationships, training is offered to develop you in your new career, you will be first point of contact with customers for their renewals process.
• I am looking for your knowledge and experience developing existing client accounts.
• You will manage that customers journey through out the full process with initial renewals, mid‑way conversations and also any claims that they wish to process so you will build ongoing trust and relationships with your portfolio of customers.

Qualifications & Experience

• Experience as an Account Manager or a Sales Advisor, or a keen interest in starting an insurance career.
• Experience developing existing client accounts.
• Ability to build key relationships and ensure high customer satisfaction.

Benefits

£28,000 plus excellent commission incentive paid every quarter.

Hybrid – 3 days office based – 32 days of choice home based.

Great opportunity to join a rewarding and hugely positive team based at their Bradford Head office.